Internet users in Malaysia may have trouble surfing websites hosted in the United States and Taiwan for the next couple of weeks due to damage to a submarine cable system.
Internet service provider TM said there would be slow connectivity after the Asia-Pacific Cable Network 2 (APCN2) submarine cable system was damaged by unknown causes.
The ISP has posted an alert on its website (www.tm.com.my) informing users of this, a company spokesman said.
The damage was first discovered in July. Internet connectivity was supposed to return to normal by Aug 16.
However, TM discovered two more faults which occurred on Aug 6 and Aug 12.
The last damage was detected near Taiwan but the cause has still not been ascertained.
“Our technicians are on the job and we are waiting for confirmation on what caused the damage to the APCN2 system,” said the spokesman, adding that a full recovery of Internet services will now be delayed.
The company was also unable to confirm whether the damage was caused by Typhoon Morakot, which swept over Taiwan and caused Internet users in Singapore to experience a slowdown.
The Straits Times reported that the typhoon, which caused the worst flooding in Taiwan in 50 years, damaged the APCN2 system and made it difficult for Internet users in the island republic to connect to websites hosted in the United States and Taiwan.
The last time users here experienced a major slowdown in Internet services was when the same cable was damaged by an earthquake in December 2006.